- All
- Important
- Financial Update
- Fund Raise
- Board Meeting
- Dividend/Bonus
- JV/Acquisition
- Investor Meet
- Insider Trade
- Pledging
- Others
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Zomato has introduced Nugget, an AI-native, no-code customer support platform designed to help businesses enhance their support systems without requiring extensive technical resources. Nugget offers significant efficiency, autonomously resolving up to 80% of queries and learning in real-time to adapt to user needs. Having been developed over three years as an internal tool, Nugget currently handles over 15 million support interactions per month for Zomato, Blinkit, and Hyperpure. The platform is now available to other businesses, with 90% of those who have experienced Nugget opting to sign up. Additionally, Zomato Labs, the company's incubator for in-house innovations, will continue to bring new products to market. This move presents a strategic opportunity for Zomato to expand its service offerings and increase market reach, suggesting a positive outlook for future growth.