R K Swamy Limited — PPTs, 12-02-2025: Investor Presentation

Consolidated total income for the quarter reached Rs 79.4 crores, reflecting an 8% increase from Rs 73.5 crores a year prior. However, profit before tax (PBT) decreased to Rs 4.3 crores compared to Rs 7.6 crores last year, attributed to strategic investments in human resources and capacity expansion. The company has completed the expansion of its Customer Experience Centre, adding capacity for 600 associates, and plans to operationalize an additional 346 callers in its telephonic interview segment by April 2025.

Hansa Research has received ISO certification across all locations, enhancing its ability to attract diverse clients. The company is also developing new AI capabilities for real-time training to improve customer experiences. Moreover, it is set to launch the R K SWAMY Brand & Marketing Consulting Group, focusing on proprietary protocols for brand building, while recently showcasing distinct video content capabilities at a significant international event. This strategy positions R K SWAMY for potential growth, emphasizing both operational enhancements and expanded service offerings.