Niva Bupa Health Insurance Company Limited — Updates, 04-02-2025: Press Release

Niva Bupa Health Insurance Company Limited reported impressive results for Q3FY25, achieving a profit after tax (PAT) of ₹13.2 crore, marking a substantial 189% year-on-year growth. The gross written premium (GWP) for the quarter was ₹1,442 crore, reflecting a 2.1% increase YoY, while for the first nine months of FY25, the GWP reached ₹5,011 crore with a robust growth of 30.2%. This quarter's results are the first under the new premium recognition framework introduced by IRDAI, impacting year-on-year comparisons.

Despite the adjusted figures, Niva Bupa’s retail health market share rose from 9.0% in 9MFY24 to 9.6% in 9MFY25, aided by a 32% growth in its retail digital business. The company's net promoter score (NPS) improved by 6 points YoY, reaching 56, showing enhanced consumer satisfaction. The management emphasized a commitment to future growth through investments in technology and customer-centered solutions, suggesting a positive outlook for stakeholders as it seeks to redefine healthcare access in India.