Niva Bupa Health Insurance Company Limited — PPTs, 04-02-2025: Investor Presentation

**Financial Highlights:** Niva Bupa recorded a Gross Written Premium (GWP) of ₹5,011.3 crore for the nine months ended December 31, 2024, reflecting a growth from ₹3,848.1 crore in the same period last year. The Claims Settlement Ratio improved to 92.1%, enhancing customer trust. Profit after Tax (I-GAAP) turned positive at ₹7.4 crore, a notable recovery from a loss of ₹75.2 crore last year.

**Strategic Initiatives and Growth Drivers:** The company continues focusing on expanding its Health insurance portfolio, aided by the introduction of innovative products aimed at different customer segments. The shift to multi-channel distribution strategies, particularly emphasizing digital sales, is expected to drive customer acquisition and retention.

**Business Developments:** Niva Bupa is strengthening its network with over 10,299 hospitals, enhancing cashless claims processing and improving customer satisfaction. The company also reported a strong growth in its Assets Under Management (AUM), which reached ₹7,310.7 crore.

**Market Position and Competitive Advantage:** With a market share increase to 9.6% in Retail Health, Niva Bupa is positioning itself as a leading player in the health insurance industry.

**Investor Implications:** The company's positive financial turnaround and strategic focus on digitalization indicate potential growth opportunities for investors. However, close monitoring of the claims management and customer retention strategies will be essential given the competitive landscape.