One Point One Solutions Limited — Updates, 02-12-2024: Press Release

One Point One Solutions Ltd. has partnered with a global data analytics leader to enhance customer experience in India. This alliance is aimed at optimizing omni-channel customer engagement by implementing advanced contact center services, which are expected to improve service quality significantly. The collaboration will also involve the provision of enterprise-level cloud-based telephony solutions and the development of a centralized complaint management system with automated data processing. CEO Akshay Chhabra emphasized that this partnership will not only enhance operational capabilities but also accelerate the company's vision of becoming a global leader in customer engagement solutions. With a strong international presence and over 5,600 employees, One Point One is well-positioned to leverage this collaboration for sustainable value creation.