Persistent Systems Limited — Updates, 25-11-2024: Press Release

Persistent Systems has been awarded the prestigious 2024 ISG Star of Excellence™ Overall Award for superior customer experience, reflecting its commitment to exceptional client service. The company also garnered awards for Most Adaptable Partner, Universal Information Technology Outsourcing (ITO), and Outstanding Service in the Americas Region.

These accolades underscore the company’s strong market position, with a customer experience (CX) score of 87.9, significantly above the industry benchmark of 72.7. CEO Sandeep Kalra highlighted that the awards validate Persistent's strategy of anticipating client needs and fostering innovative solutions. This recognition, particularly the top ranking in the “People and Cultural Fit” category, positions Persistent favorably in a competitive market, indicating a positive outlook for ongoing client engagement and potential growth opportunities.