Unicommerce Esolutions Limited — Updates, 19-11-2024: Press Release

Unicommerce is enhancing its partnership with SUGAR Cosmetics by deploying its omnichannel solutions to streamline retail operations across digital and physical touchpoints. Unicommerce has been supporting SUGAR for over five years, primarily through multi-channel order and warehouse management systems. The integration of its omnichannel retail management system will facilitate store fulfillment and allow for a proactive approach to inventory management, enabling faster service to customers.

Recent trends indicate a significant increase in order volumes for makeup products, notably over 100% during Diwali sales compared to the previous year. This growth reflects an increasing consumer interest and SUGAR’s expanding physical store network. The implementation will also optimize return processes and create upselling opportunities.

Leaders from both companies emphasize the need for robust omnichannel capabilities to enhance customer satisfaction, with Unicommerce poised to deepen its collaboration and support SUGAR's evolving business landscape. Currently, Unicommerce serves over 3,550 clients and manages 8,800 warehouses and 3,150 omni-enabled stores, indicating strong market presence and scale.