eClerx Services Limited — Investor Meet, 21-05-2025: Analysts/Institutional Investor Meet/Con. Call Updates

eClerx has announced a board meeting to consider the financial results for the quarter and half-year. Q4 revenue grew 5.2% sequentially in INR to INR 898.3 Cr (USD 104.9 million), with EBITDA margin expanding to 27.3% and PAT margin to 16.6%. FY25 revenue rose 12.3% in USD to USD 397.6 million; EBITDA and PAT grew 6.4% and 5.8% YoY. Deal wins were USD 51 million in Q4 and USD 140 million for FY25. Growth was driven by BFSI, CMT, Hi-Tech, and Manufacturing & Distribution, while Fashion & Luxury faced weakness in US and China. New delivery centers in Lima and Cairo have started, aiding client expansion.

Management outlined a three-pronged growth strategy: sales, client mining, and new logos, with tech-led services enhancing productivity and trust. Margins guidance for FY26 is 24–28%, considering cost pressures from new centers and wages. Deal pipeline and ACV are stronger than FY25, though quarter-to-quarter variability is expected. Staff increased 4% YoY; attrition steady at 24%. Voice revenue remains 6–7% with no major disruption seen. Outlook is cautiously optimistic, focusing on profitable growth, client diversification, and market positioning.