HRH Next Services Limited — PPTs, 04-06-2025: Investor Presentation

1. Financial Highlights:

HRH Next Services posted revenue growth of 27.5% to ₹57.84 Cr and total income up 28% to ₹58.60 Cr in FY25. EBITDA increased 32.9% to ₹9.18 Cr, lifting the margin to 15.9%. Profit after tax surged 70.4% to ₹3.14 Cr, with PAT margin improving to 5%. The balance sheet shows equity capital at ₹13.20 Cr and reserves at ₹23.37 Cr. Fixed assets rose to ₹20.20 Cr, supporting scale expansion.

2. Strategic Initiatives & Growth Drivers:

The company is expanding vernacular contact center capabilities, notably growing Kannada language support and tripling the Palakkad food-tech team within 45 days. Infrastructure enhancements include a 60%+ increase in Coimbatore facility seating. An AI and Automation division was launched, deploying AI bots and real-time analytics to boost training, quality audits, and customer engagement. Growth targets span banking, insurance, electric vehicles, and geographic expansion into the Middle East and Tier 2/3 Indian cities.

3. Business Developments:

HRH Next enlarged its gig workforce by 1,500 employees, generating ₹1.56 Cr revenue and fostering regional employment in Hyderabad, Nalgonda, and Nizamabad. The company secured a prominent e-commerce client for Kannada customer support, underscoring its localized service strength.

4. Market Position & Competitive Advantage:

Serving 21 clients across sectors with 2,548 multilingual employees and eight delivery centers mainly in southern India, HRH Next stands out for strong regional language expertise, 24/7 omnichannel support, and a comprehensive training ecosystem. High client retention and long-term partnerships further differentiate it within a fragmented market.

5. Investor Implications:

Strong revenue and PAT growth, along with margin expansion, signal healthy growth potential. AI-driven operational enhancements and sector/geographic diversification should support scalability and risk reduction. Execution of technology integration and market expansion warrants monitoring for sustained momentum.