HRH Next Services Limited — Investor Meet, 20-06-2025: Analysts/Institutional Investor Meet/Con. Call Updates

HRH Next Services reported 28% revenue growth to ₹57.85 Cr in FY25, driven by new clients like IRCTC and M Pocket and higher utilization of their gig workforce. EBITDA margin declined in H2 due to high-cost seat additions but is expected to improve. PAT margin expanded 34% YoY with operational efficiencies. Receivables improved from 158 to 76 days despite a temporary negative cash flow from working capital timing and infrastructure investments. Management emphasized strong vernacular language expertise, sector-agnostic client base, low debt-equity (0.26), and deep domain experience with low attrition. AI adoption is underway, targeting 20-25% agent efficiency gain by year-end, focusing on call audits and real-time agent assist in multiple Indian languages. Expansion plans include a new center in Indore to cater to Hindi clients, funded mainly through internal accruals, with promoter participation expected in future fundraises. The growth outlook remains confident with planned pan-India expansion, AI integration, and selective geographic forays, including potential Middle East presence targeting the Indian diaspora.