Central Depository Services (India) Limited — Important, 23-07-2025: Updates

CDSL navigated regulatory scrutiny, incurring financial disincentives totaling ₹4.90 Cr from SEBI for cybersecurity incidents, pay-in procedure delays, and technical glitches from 2021-2024. The company confirms corrective measures are complete. Operationally, CDSL strengthened its resilience, maintaining ISO 22301:2019 (Business Continuity) and ISO 27001:2022 (Information Security) certifications. A dedicated CSR and ESG Committee was established for focused oversight. Customer service saw improvement with a notable decrease in beneficiary owner complaints. CDSL also initiated tracking Scope 1 & 2 emissions and expanded employee well-being programs.