HRH Next Services Limited — Board Meeting, 30-07-2025: Outcome of Board Meeting

HRH Next's board has approved the launch of a dedicated Artificial Intelligence (AI) division. This strategic move aims to integrate AI-powered solutions across its customer experience (CX) and BPO platforms, targeting 25% process automation by FY2026. The focus areas include Voice AI, multilingual NLP, and Agent Assist platforms, with pilot projects already underway. This initiative seeks to boost efficiency, cut operational costs, and enable scalable, intelligent client engagement. Additionally, HRH Next signed a 1-year agreement with Skillzcafe Learning Solutions for their AI-powered LearnRush® LMS, vital for the company's training needs.