CSB Bank Limited — Important, 02-08-2025: Updates

CSB Bank's FY24-25 Business Responsibility & Sustainability Report reveals notable progress in sustainability, significantly reducing energy, water, and Scope 1 & 2 GHG emissions per rupee of turnover. The bank expanded its national presence to 869 locations and bolstered digital infrastructure with a new core banking system and enhanced cybersecurity. Employee turnover was 46.7%, though 0.58% of revenue was invested in staff well-being. Customer grievance redressal is efficient, handling 20,787 complaints with only 49 pending. The bank also conducted related party transactions up to ₹5,000 crore and spent ₹6.11 crore on CSR projects.