The Jammu & Kashmir Bank Limited — Important, 02-08-2025: General Updates

Jammu & Kashmir Bank incurred an RBI penalty of `3.32 Cr for compliance issues related to account management, leading to enhanced system controls. Operationally, the bank experienced a substantial increase in customer complaints, particularly in general services and cyber security, indicating areas for focused improvement. Positively, the bank is developing climate finance products, showing a strategic business development. It maintains a robust ISO 22301-aligned Business Continuity Plan and a strong customer Net Promoter Score of 8.06. Paid-up capital is `110.12 Cr, with turnover at `1,36,726.75 Cr and net worth at `1,30,132.57 Cr.