Star Health and Allied Insurance Company Limited — PPTs, 28-10-2025: Investor Presentation

Here's a concise summary for retail investors:

**1. Business Performance:**

Star Health reported H1 FY26 GWP up 2.3% YoY to 8,029 Cr, and PAT surged 21% to 518 Cr. Improved operational efficiency saw the combined ratio better at 100.3% and expense ratio at 29.7%. Retail health market share held steady at 32%.

**2. Growth Drivers or Strategy:**

Strategic focus remains on retail indemnity leadership via an extensive distribution network and digital-first approach, alongside optimized claims management and customer centricity.

**3. Recent Developments:**

Highlights include average sum insured growth (overall 1.2 Cr, fresh 1.7 Cr) and 47% jump in digital fresh GWP to 390 Cr. Claims auto-adjudication hit 75%, with wellness initiatives like telemedicine up 88%. Customer experience improved, reflected in higher NPS and fewer grievances.

**4. Key Financial Metrics:**

H1 FY26 Key Financials: GWP 8,029 Cr (+2.3% YoY), PAT 518 Cr (+21% YoY), Combined Ratio 100.3%, Expense Ratio 29.7%. Investment income was 752 Cr.

**5. Management Commentary / Outlook:**

Management eyes continued growth by leveraging its robust agency network (66% fresh GWP) and expanding Banca (13%) and digital channels (19%). A strong 94% renewal ratio underpins stable performance.