Star Health and Allied Insurance Company Limited — PPTs, 29-01-2026: Investor Presentation

**Business Performance:** The company delivered strong 9M FY26 results, with Gross Written Premium (GWP) up 16% YoY to ₹13,856 Cr. Profit After Tax (PAT) surged 87% YoY to ₹966 Cr, and the Combined Ratio improved to 99.8% from 102.1%. Retail health was a significant growth driver, with its GWP increasing 20% and maintaining a 31% market share.

**Growth Drivers & Strategy:** Strategic focus areas include strengthening its position as a Retail Indemnity Expert, leveraging an extensive distribution network of 819k agents, and accelerating digital initiatives, evidenced by 13 million+ app downloads and 1.5 million+ digitally sourced policies. Operational efficiency and best-in-class claims management, with 76% auto-adjudicated claims, are also key.

**Recent Developments:** Digital adoption saw a 55% increase in telemedicine usage and a 31% rise in preventive health check-ups. The company was recognized as India's most sustainable insurance company by S&P Global CSA. Average Sum Insured in retail health grew 19% to ₹0.12 Cr.

**Key Financial Metrics:** Beyond GWP and PAT, investment income grew 39% to ₹1,320 Cr. Return on Equity (Non-Annualized) improved to 10.6% from 6.4% in 9M FY25.

**Management Commentary / Outlook:** The company's strategy continues to prioritize customer-centricity, digital transformation, and network expansion, aiming for sustained growth and operational excellence.