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Niva Bupa posted a strong 9M'FY26. Gross Written Premium (GWP) jumped 25.9% YoY to ₹6,309 Cr, with profit after tax reaching ₹208 Cr. Retail Health GWP surged 32.9% to ₹4,411.1 Cr, boosting market share to 10.0%. The Combined Insurance Service Ratio improved to 102.9%, and Claims Settlement Ratio hit 94.4%, reflecting better operational efficiency.
The company's strategy focuses on a granular, profitable franchise through multi-channel digital sales and a tech/analytics-driven model. This includes an enhanced digital health ecosystem and disciplined underwriting using Preferred Partner Network (PPN) hospitals for efficient claims management. Niva Bupa also earned 'Great Place to Work' recognition for the sixth year.
Management noted India's resilient economy and strong tailwinds for the health insurance sector. Niva Bupa aims to outpace industry growth, prioritizing customer experience, evident in its improved Net Promoter Score of 58.
All announcements from Niva Bupa Health Insurance Company Limited