One Point One Solutions Limited — PPTs, 11-02-2026: Investor Presentation

**Business Performance:** One Point One Solutions is redefining customer experience with AI-as-a-Service, delivering 20-40% efficiency gains for enterprises. Following an AI-forward shift, FY25 saw 54% revenue growth. The company operates globally with 9 delivery centers across 4 continents, with BFSI (43%) and Fintech (19%) as key revenue drivers. A recent airline contract showcased success, resolving 30% of email backlog and projecting a 40% reduction in voice traffic.

**Growth Drivers or Strategy:** Strategic growth centers on AI integration and aggressive global expansion, with plans for 7+ acquisitions in the medium term. The focus is on traditional CX companies, targeting 25-30% EBITDA post-AI optimization. This involves reimagining BPM with AI and building a digital-first, outcome-based delivery model.

**Recent Developments:** The company recently acquired Netcom in Costa Rica, establishing a LATAM presence and boosting BFSI domain expertise. This quarter brought five new strategic client wins, adding INR 30 Cr in Annual Contract Value with integrated GenAI solutions. One Point One also received three awards at the ELATS AI Summit for its technology.

**Key Financial Metrics:** For Q3 FY26, Revenue from Operations grew 9.1% quarter-on-quarter to INR 77.3 Cr and 17.7% year-on-year. EBITDA increased 11.3% year-on-year to INR 22.8 Cr, and PAT climbed 19.9% year-on-year to INR 10.1 Cr. The Q3 EBITDA margin of 29.5% reflected R&D investments in its AI suite.

**Management Commentary / Outlook:** Management highlighted solid execution of strategic priorities, focusing on revenue growth, profitability, and global expansion. They are strengthening AI-led BPM capabilities and pursuing partnerships and acquisitions to scale and deliver sustained value.